Service Request Ticket - # 35848

Service Request Information

CONTACT Name Willeford, Greg   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 14, 2010 09:36 AM
Department Criminal Justice Phone 14215
Location Email willefog@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060438[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Optiplex GX620 USFF Pentium D, 3.40GHz, 2x2M, 800MHz
Serial No. DDV97C1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software Microsoft Office Pro Plus 2007 installed as Office Pro 2003 from P0059792

Wired NIC 00:18:8B:55:B9:18

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Feb 03, 2010 01:28 PM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Jan 27, 2010 11:56 AM 
Task reassigned to Lance Jewett.
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Lance Jewett Jan 27, 2010 11:56 AM 
12-245 today
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Cinthya Mendez-Garcia Jan 22, 2010 02:17 PM 
called saying the location is HSS 110A is the room
this needs to be installed.
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Lance Jewett Jan 22, 2010 12:21 PM 
Called and left a VM
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Casey Sonflieth Jan 21, 2010 09:34 AM 
Priority changed from (3) Priority to (2) High Priority.
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Casey Sonflieth Jan 21, 2010 09:34 AM 
also Silver light
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Casey Sonflieth Jan 14, 2010 09:36 AM 
he is asking if it is possible to get adobe flash
player installed onto a computer so he can watch
videos on websites like cnn.com for his classes to
watch.

Phone: 503-949-0981
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