Service Request Ticket - # 35856

Service Request Information

CONTACT Name Goulding, James   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 14, 2010 12:16 PM
Department VP Student Affairs Phone 88303
Location Email gouldinj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20050970[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 6000, Pent M, 1.73GHz, 2MB Cache, 533MHz
Serial No. BHQP491 Location PDR

CPU Pentium M-1.7 GHz


OS Unknown Software Office Pro 2003 from P0055932

Wired NIC 00:14:22:E9:24:E3


Wireless NIC 00:13:CE:D5:B0:A6

TECHS Submitted by Christian Rogers Contact crogers05@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Jan 20, 2010 11:33 AM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Jan 14, 2010 12:30 PM 
Task reassigned to Lance Jewett.
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Christian Rogers Jan 14, 2010 12:16 PM 
Needs to have windows installed on it. Needs 
office also put back on it.
He leaving the laptop at the helpdesk. Needs it 
back before next Thursday.,
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