Service Request Ticket - # 35863

Service Request Information

CONTACT Name Ward, Pam   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 14, 2010 02:07 PM
Department College of Education Phone 89292
Location Email wardp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040549[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag Description iMac G5 20 in 1.8GHz Superdrive #Z095
Serial No. W8503016PNZ Location

CPU G5 1.8GHz


OS Unknown Software MS Office 2004 Pro from P0050866

Wired NIC 00:11:24:70:B4:8A

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact jcolton08@wou.edu 88925

Tracking

Entered by Date Memo
Jordan Colton
Email

Public
Entered by Date Memo
Jordan Colton Feb 03, 2010 04:24 PM 
Task reassigned to Jordan Colton.
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Jordan Colton Feb 03, 2010 04:24 PM 
Status changed from (1) Pending to (5) Completed
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Jordan Colton Feb 03, 2010 04:24 PM 
duplicate of 35683. Same issue
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Brian Berkley Feb 03, 2010 10:39 AM 
Left vmail
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Gabriel Thrash Feb 02, 2010 11:55 AM 
Called and left a vmail requesting availability.
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Joshua Johnson Jan 14, 2010 02:08 PM 
will be on campus tell 6pm on 1/14/2010 and every
Thursday
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Joshua Johnson Jan 14, 2010 02:07 PM 
Needs to have safari firefox and java updated to
the latest versions. when she get to the point of
installing the computer will no longer move
forward with the instalation process.
OPE 117
88054
wardp@wou.edu
will not be on campus Fridays and Mondays
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