Service Request Ticket - # 35871

Service Request Information

CONTACT Name Davis, Shirley   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 15, 2010 08:13 AM
Department Registrar’s Office Phone 88806
Location Email daviss@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050775[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. 35Z5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700

Wired NIC 00:12:3F:95:3D:E6

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Richard Kavanagh student Jan 20, 2010 08:03 AM 
Task reassigned to Nathan Higginbotham.
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Richard Kavanagh student Jan 20, 2010 08:03 AM 
Status changed from (1) Pending to (5) Completed
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Casey Sonflieth Jan 19, 2010 09:10 AM 
Can someone else close it. It wont let me
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Casey Sonflieth Jan 19, 2010 09:10 AM 
She said it was fixed on friday. ill close it up
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Richard Kavanagh student Jan 19, 2010 08:49 AM 
sent an e-mail also asking for availability.
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Richard Kavanagh student Jan 19, 2010 08:39 AM 
called and left a voice mail asking for availability.
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Kevin Elmore Jan 15, 2010 08:13 AM 
She's tried rebooting, even from the turning off
the power strip.  It's been more than 5 minutes of
blue screen.
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