Service Request Ticket - # 35885

Service Request Information

CONTACT Name Chisholm, Amy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 15, 2010 01:15 PM
Department Phone 88541
Location Email chishola@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040966[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac G5, 20in, 2.0GHz SuperDrive #Z0C0
Serial No. QP5260U2SDW Location PDR

CPU G5 1.8GHz


OS Unknown Software MS Office Pro 2004 from P0053370
TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Jan 21, 2010 09:43 AM 
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Jan 21, 2010 09:43 AM 
Firefox 1.0.7 was the issue. It is now fixed.
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Nathan Higginbotham Jan 21, 2010 09:18 AM 
Task reassigned to Nathan Higginbotham.
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Cinthya Mendez-Garcia Jan 20, 2010 02:58 PM 
called to check on this task.
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Brian Berkley Jan 19, 2010 04:18 PM 
Priority changed from (3) Priority to (1) Highest Priority.
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Cinthya Mendez-Garcia Jan 15, 2010 01:16 PM 
home: 503-606-0945
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Cinthya Mendez-Garcia Jan 15, 2010 01:15 PM 
says she has a pc at home saying it does the same
thing at home but a window pops up saying unsecure
items and if she clicks yes it will not load the
page. 
says this happens in her office as well, says she
is able to log into the email but it says 85
percent and the bottom bar says done but the page
does not load. 

only in fridays 9:30-3pm 
unavailable lunch hour.
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