Service Request Ticket - # 35902

Service Request Information

CONTACT Name Dukes, Gary   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 19, 2010 08:39 AM
Department VP Student Affairs Phone 88221
Location Email dukesg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080598[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. DF23TH1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P0068642

Wired NIC 00:21:70:48:B5:F4

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Jan 19, 2010 01:56 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Jan 19, 2010 01:56 PM 
Dr. Dukes called me back to let me know that it
was working fine.
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Brian Berkley Jan 19, 2010 11:39 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Jan 19, 2010 11:38 AM 
called and left vm
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Casey Sonflieth Jan 19, 2010 08:39 AM 
he is calling in saying that he is trying to put a
web address in an email and it is not recognizing
it as a web address.

Phone: 8-8547
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