Service Request Ticket - # 35905

Service Request Information

CONTACT Name Kerekes, Earlee   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 19, 2010 09:45 AM
Department Disability Access Services Phone 88591
Location Email kerekese@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070857[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Optiplex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. 6PWV3G1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0065508 moved from W#20030674- ABBYY FineReader v8 from P0054871, Text Aloud v2.0 from VISA2005/04/1203:04:18(see text file) also includes AT&T Natural Voices

Wired NIC 00:1E:C9:7A:81:E9

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact cimende@wou.edu 88069

Tracking

Entered by Date Memo
Cinthya Mendez-Garcia
Email

Public
Entered by Date Memo
Cinthya Mendez-Garcia Feb 03, 2010 03:27 PM 
Task reassigned to Cinthya Mendez-Garcia.
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Cinthya Mendez-Garcia Feb 03, 2010 03:27 PM 
Status changed from (1) Pending to (5) Completed
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Cinthya Mendez-Garcia Feb 03, 2010 03:27 PM 
****This is an email****
Go ahead and close the request.  thanks

Earlee
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Cinthya Mendez-Garcia Feb 03, 2010 03:07 PM 
****This is an email****
Hi I am Cinthya Mendez from Computing Services and
I am contacting you about a service request,
#35905 entered on January 19. We are not certain
if this is still an issue for you. If you continue
to experience the problem, please give us a call
at: 503-838-8925. We appreciate your patience!

If we have not heard from you within 5 working
days, we will assume the matter is resolved and
close the service request. Thank you.


Thank you,

Cinthya Mendez
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Brian Berkley Jan 19, 2010 04:19 PM 
they are looking at getting the brailer software
updated
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Brian Berkley Jan 19, 2010 10:15 AM 
We don't have a version of office that old
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Casey Sonflieth Jan 19, 2010 09:45 AM 
she would like word 96 or older put onto her
computer. because her brale machine does not work
with anything newer.
she would like this done asap because she has a
lot of braling to do for a student.
Phone: 8-8591
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