Service Request Ticket - # 35936

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 19, 2010 03:26 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20020448[Edit Inv] (opens in a new window) Bldg/Room TERRY 101
Service Tag Description 1702FP, 17 inch flat panel display
Serial No. MX-086152-47605-2C6-DT9R Location used equipment from UCS to student media
TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact hutchinsont@wou.edu 88010

Tracking

Entered by Date Memo
Teresa Hutchinson
Email

Public
Entered by Date Memo
Teresa Hutchinson Feb 15, 2010 01:55 PM 
Task reassigned to Teresa Hutchinson.
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Teresa Hutchinson Feb 15, 2010 01:55 PM 
Status changed from (1) Pending to (5) Completed
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Teresa Hutchinson Feb 15, 2010 01:55 PM 
Closed - 5 days, no contact back
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Gabriel Thrash Feb 05, 2010 11:35 AM 
called and left a vmail asking if she still needed
updates, and if she did to call us back.
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Cinthya Mendez-Garcia Feb 03, 2010 03:10 PM 
****This is an email****
Hi I am Cinthya Mendez from Computing Services and
I am contacting you about a service request,
#35936 entered on January 19. We are not certain
if this is still an issue for you. If you continue
to experience the problem, please give us a call
at: 503-838-8925. We appreciate your patience!

If we have not heard from you within 5 working
days, we will assume the matter is resolved and
close the service request. Thank you.


Thank you,

Cinthya Mendez
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Joshua Johnson Jan 19, 2010 03:26 PM 
Marissa Hufstader needs to have wuick time and
silver light updated on her computer. the computer
is in WUC 122  student media. she works for the
wou journal.

mhufstader06@wou.edu
5037987815
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