Called and left voice message.

Task reassigned to Dale Goodell.

Task reassigned to New Equip. Setup.

Status changed from (4) On Hold to (3) Order in Process

I have placed an order for a new batch of imacs
and this is on my list to get replaced as soon as
they are in

Dear Jordan and Peggy:

Regarding the computers that will not run the new
WOU web email system due to OS 10.3.9, the
identification number for the MAC computer in OPE
117 is:  #20040549.

Again, the number for the computer in my office
(NPE 218) is  #20031208.

Thanks,

Marita

Dear Jordan (and Peggy - Chair of HPE Division):

The number of my computer in NPE 218 is:  #20031208.

I will check tomorrow in OPE 117 to get the other
computer #.

Thank you,

Marita

****This is an email****

Jordan:

I tried your suggestion below and it didn't work
for me.  Then, I found out we are having the same
problem with the MAC computer in OPE 117, used by
Pam Ward, Jan Vandehey, and me.  Pam had contacted
UCS and received help from another tech staff
person (possibly Brian?).  He thought that we have
too old Operating Systems on our MACs.  We checked
both computers (OPE 117 and NPE 218) and they are
both OS X 3.9.  We understand they need to be OS X
4.0 for the new email system to work.

I communicated with my chairperson, Dr. Peggy
Pedersen, and she thought that the university
would/should purchase/provide us with updated
Operating Systems so that we can use our emails at
school.  Can you help us with that?

Thanks,
Marita

****This is an email****
Jordan:

I was in another office today (OPE 117) and my
colleagues with MACs are having similar problems
to those I'm having in my NPE 218 office.  I tried
to pull up my email account on the OPE 117 MAC and
it didn't work either.  We tried safari.  So,
maybe it is not my particular office computer, but
a MAC issue.  Interestingly, I can get email from
my home computer.  My colleague, Pam Ward, told me
she has submitted a service request with UCS also.

****This is an email****
Hey this is Jordan with the UCS. I am emailing in
regards to your service request for the email page
not loading. What browser are you using to view
the page? On your Mac it should be either Safari
or Firefox.
-- 
Thank you,
  

Priority changed from (3) Priority to (1) Highest Priority.

email is best as well. 

the page to log in is not loading. says she has
not had a problem with this before, but now she is
having a problem with the new email system. says
she has a Macintosh desktop.