Service Request Ticket - # 36060

Service Request Information

CONTACT Name Saxowsky, Gail   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 26, 2010 10:40 AM
Department College of Education Phone 88760
Location Email saxowskg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040967[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac G5, 20in, 2.0GHz SuperDrive #Z0C0
Serial No. QP520U3SDW Location PDR

CPU G5 1.8GHz


OS Unknown Software Office 2004 Pro from P0053370, Studio Code

Wired NIC 00:0D:93:66:38:8C

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact jcolton08@wou.edu 88925

Tracking

Entered by Date Memo
Jordan Colton
Email

Public
Entered by Date Memo
Jordan Colton Jan 26, 2010 03:17 PM 
Status changed from (1) Pending to (5) Completed
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Jordan Colton Jan 26, 2010 03:17 PM 
Time was off so it wasnt allowing the computer to
authenticate.
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Brian Berkley Jan 26, 2010 03:16 PM 
Task reassigned to Jordan Colton.
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Gabriel Thrash Jan 26, 2010 11:06 AM 
Task reassigned to UCS Tech.
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Gabriel Thrash Jan 26, 2010 11:06 AM 
Called and left vmail requesting availability.
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Brian Berkley Jan 26, 2010 11:03 AM 
Task reassigned to Jordan Colton.
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Joshua Johnson Jan 26, 2010 10:41 AM 
Priority changed from (3) Priority to (2) High Priority.
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Kevin Elmore Jan 26, 2010 10:41 AM 
Work stoppage in effect.
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Kevin Elmore Jan 26, 2010 10:40 AM 
She's on an iMac.
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