Service Request Ticket - # 36074

Service Request Information

CONTACT Name Darby, Cheri   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 27, 2010 10:20 AM
Department Business Services Phone 88837
Location Email darbyc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080472[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. 89JNPH1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P0068380 installed as Office Pro 2003, Cybele-z/Scope classic emulator from P0073393

Wired NIC 00:21:70:6F:EF:F0

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Jan 28, 2010 09:20 AM 
Task reassigned to Brian Witt.
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Brian Witt Jan 28, 2010 09:20 AM 
Status changed from (1) Pending to (5) Completed
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Brian Witt Jan 28, 2010 09:20 AM 
Dave worked with Sun on getting this resolved.
Should be working, but this was happening to
everyone, not just her.
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Kevin Elmore Jan 27, 2010 10:20 AM 
she gets the error off and on.  She put something
on the calendar on Monday and on Tuesday it was
gone.  Had she not received a phone call, several
people legitimately parked would have been cited.

As I typed this, it started working.
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