Service Request Ticket - # 36077

Service Request Information

CONTACT Name Gilbert, Stewart   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 27, 2010 12:03 PM
Department University Computing Solutions Phone 88761
Location Email gilberts@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20050225[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag Description Power Mac G5 Dual 2.3GHz #ZOBL
Serial No. G8529CPARTZ Location Ready for PDR

CPU G5 Dual 2.3GHz


OS Unknown Software MAC OS 10.5 upgrade from P0064047

Wired NIC 00:0D:93:64:1B:BA


TECHS Submitted by Stewart Gilbert Contact gilberts@wou.edu 88761
Primary Technician Contact rkavanag08@wou.edu 88323

Tracking

Entered by Date Memo
Richard Kavanagh student
Email

Public

Entered by Date Memo
Richard Kavanagh student Feb 05, 2010 08:52 AM
Status changed from (1) Pending to (5) Completed
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Richard Kavanagh student Feb 05, 2010 08:51 AM
****This is an email****
Hey, 

This is Richard from UCS. I took a look at this mac 
and it is properly bound to the domain so anyone 
with a mash login name should be able to login 
and it'll create a new profile for them. I made sure 
that it won't be deleted on logout like in labs 
(since I wasn't sure where this computer came 
from in the first place) and I updated the default 
user profile to place the newer versions of word 
and excel on the dock. If you need a new local 
login to be created we can do that but in general 
we prefer that people log into the domain. 

Let me know if you have any questions.

Richard Kavanagh
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Richard Kavanagh student Feb 05, 2010 08:47 AM
I made sure that the computer was properly bound 
to Mash and that users could login. 
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Stewart Gilbert Jan 27, 2010 12:05 PM
Need intern login and a guest pass for MAC
computer - in Web design area, may need basic set
up of box
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