Service Request Ticket - # 36101

Service Request Information

CONTACT Name McFadden, Susan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 28, 2010 10:05 AM
Department Creative Arts/Theater-Dance Phone 88827
Location Email mcfadds@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070626[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac, 20in, 2.0GHz Intel Core 2 Duo #Z0E2
Serial No. SQP7512HJX87 Location PDR

CPU Intel Core 2 Duo T7300(2.00GHz, 800MHz,4ML2)


OS Unknown Software Microsoft Office PRO 2004 MAC License from P0064194

Wired NIC 00:1E:C2:00:22:39


Wireless NIC 00:1D:4F:FD:C8:60

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Nathan Higginbotham Feb 04, 2010 10:00 AM 
Task reassigned to Self Resolved.
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Nathan Higginbotham Feb 04, 2010 10:00 AM 
Task reassigned to Self Resolved.
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Nathan Higginbotham Feb 04, 2010 10:00 AM 
She had another associate install the converter.
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Cinthya Mendez-Garcia Feb 03, 2010 02:40 PM 
called saying she just needs a little consult on
this patch she is trying to install. says she has
downloaded the converter but she has been having
trouble with it. 

available today: 
until 5pm
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Casey Sonflieth Feb 02, 2010 09:59 AM 
she will be in her office till 11:30am
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Joshua Johnson Feb 01, 2010 01:47 PM 
called to update the task.
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Casey Sonflieth Jan 28, 2010 10:05 AM 
she would like the software that helps with 
opening docx documents on her computer.

Phone: 8-8827
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