Service Request Ticket - # 36105

Service Request Information

CONTACT Name Root, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 28, 2010 11:00 AM
Department Western Community Policing Institute Phone 14001
Location Email rootl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20060582[Edit Inv] (opens in a new window) Bldg/Room MA 229
Service Tag Description HP LaserJet 4250DTN Printer #Q5403A#ABA
Serial No. CNRXB79165 Location WCPI Office

Model Q5403A Hostname wcpc.wou.edu
Notes Duplexing, 2X500 sheet input trays IP: 140.211.64.29 Ink/Toner Refill

Wired NIC 00:1A:4B:13:C3:2A

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Feb 05, 2010 09:47 AM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Feb 05, 2010 09:47 AM 
The printer is back up and running now.
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Brian Berkley Feb 02, 2010 04:37 PM 
Task reassigned to Adam Wehner.
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Casey Sonflieth Jan 28, 2010 11:00 AM 
the department printer is not printing anything. 
the printer is in ITC 111

noone in the office today get get anything to 
print and says that the printing job failed.
they have tried everything and it still does not 
work.

Phone: 1-4001
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