Service Request Ticket - # 36111

Service Request Information

CONTACT Name Price, Michele   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 28, 2010 01:32 PM
Department International Education & Development Phone 88493
Location Email pricemv@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090300[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. HFNZBK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIndows Vista Business 32bit downgraded to WIN XP Pro SP3, MS Office Pro Plus 2007 from P0071641, Adobe Acrobat Pro v9 and Photoshop Extended CS5 WIN(installed as CS4) from P0075469

Wired NIC 00:24:E8:34:C2:32

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Feb 01, 2010 09:08 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Feb 01, 2010 09:08 AM 
was not in web-editors group in AD
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Brian Berkley Jan 28, 2010 08:49 PM 
Task reassigned to Brian Berkley.
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Joshua Johnson Jan 28, 2010 01:33 PM 
would like to have it done by 4 or sooner if possible
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Joshua Johnson Jan 28, 2010 01:32 PM 
michele price has lost all access to her Xdrive.
she needs it to do all of the updates fo the study
abroad website. she would like to have a tech take
a look at her computer
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