Service Request Ticket - # 36124

Service Request Information

CONTACT Name Galvan, Irja   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 29, 2010 03:39 PM
Department Natural Science Division Phone 88491
Location Email galvani@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060239[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. B3L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A6:14:F7

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Feb 02, 2010 03:50 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Feb 02, 2010 03:50 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Feb 02, 2010 03:50 PM 
document was in her H: drive, recent document
history in her profile shows the path, helped her
figure out where her file was.
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Cinthya Mendez-Garcia Jan 29, 2010 03:40 PM 
available times: 
today until 5pm 
monday unavailable from 12-1 from 1-2 and 2-5.
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Cinthya Mendez-Garcia Jan 29, 2010 03:39 PM 
says there is a white arrow on the left hand
corner. says it is one gig.
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Cinthya Mendez-Garcia Jan 29, 2010 03:39 PM 
says she is trying to open a word document that
she originally copied from the p-drive to the
h-drive and now it will not open. gives her an
error message: 

"problem with shortcut or network connection is
unavailable make sure the disk is properly
inserted or the disk is available..."

named: bloodlabratory.doc.lnk
says it copied as a link
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