Service Request Ticket - # 36136

Service Request Information

CONTACT Name Dutton, Bryan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 01, 2010 08:16 AM
Department Natural Science/ Biology Phone 88452
Location Email duttonb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050076[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. J72WW71 Location PDR

CPU Pentium 4-3.2GHz


OS Software

Wired NIC 00:12:3F:8F:32:C9

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact jcolton08@wou.edu 88925

Tracking

Entered by Date Memo
Jordan Colton
Email

Public
Entered by Date Memo
Jordan Colton Feb 01, 2010 04:59 PM 
Dis-regard the last memo. I noticed that this was
happening on a couple machines, and after i logged
in, and it loaded my profile, it stopped
flickering, even after i had logged out...so its
fixed for now. But if this comes up in the future,
logging in as an admin seems to be a solution.
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Jordan Colton Feb 01, 2010 04:38 PM 
Task reassigned to Jordan Colton.
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Jordan Colton Feb 01, 2010 04:38 PM 
Status changed from (1) Pending to (5) Completed
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Jordan Colton Feb 01, 2010 04:38 PM 
The display cable was not screwed in all the way
on the back of the computer. When i adjusted it,
the computer screen didnt flash anymore.
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Joshua Johnson Feb 01, 2010 01:44 PM 
Priority changed from (2) High Priority to (1) Highest Priority.
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Joshua Johnson Feb 01, 2010 01:44 PM 
needs to have the machine looked at and fixed for
labs on 2/2/2010.
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Kevin Elmore Feb 01, 2010 08:17 AM 
Priority changed from (3) Priority to (2) High Priority.
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Kevin Elmore Feb 01, 2010 08:16 AM 
He noticed it over the weekend while prepping for
a lab that starts tomorrow morning.  Anytime today
is fine.  In a previous and similar issue, the
graphics card simply needed to be re-seated, so
says Prof. Dutton.
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