Service Request Ticket - # 36147

Service Request Information

CONTACT Name McFadden, Susan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 01, 2010 01:51 PM
Department Creative Arts/Theater-Dance Phone 88827
Location Email mcfadds@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070626[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac, 20in, 2.0GHz Intel Core 2 Duo #Z0E2
Serial No. SQP7512HJX87 Location PDR

CPU Intel Core 2 Duo T7300(2.00GHz, 800MHz,4ML2)


OS Unknown Software Microsoft Office PRO 2004 MAC License from P0064194

Wired NIC 00:1E:C2:00:22:39


Wireless NIC 00:1D:4F:FD:C8:60

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Feb 04, 2010 10:16 AM 
Task reassigned to Nathan Higginbotham.
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Nathan Higginbotham Feb 04, 2010 10:16 AM 
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Feb 04, 2010 10:16 AM 
Gave her VLC player as backup. Showed her how to
play the DVD with the player.
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Cinthya Mendez-Garcia Feb 03, 2010 02:39 PM 
called about this task number, says she has
trouble getting them out. 

available today: 
until 5pm
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Casey Sonflieth Feb 02, 2010 09:59 AM 
She is in her office till 11:30am today
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Joshua Johnson Feb 01, 2010 01:51 PM 
RA 103
88827
would like to have a tech call before they come over.
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Joshua Johnson Feb 01, 2010 01:51 PM 
the disks she uses on her computer will not eject
and will not play the disks that she puts in.
would like to have a tech take a look at the computer.
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