Service Request Ticket - # 36171

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 02, 2010 11:14 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090348[Edit Inv] (opens in a new window) Bldg/Room SSC 217
Service Tag Description Apple iMac, 24-inch, 2.66GHz Intel Core 2 Duo#Z0FP
Serial No. SQP91905V0TG Location Going to PDR

CPU Intel Core 2 Duo 2.66GHz(6MB L2, 1066MHz FB)


OS MAC OS X 10.11 (El Capitan) Software Mac OS X v10.5 Leopard (includes iTunes, Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iTunes, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools), bundled with iLife ¿09 (includes iPhoto, iMovie, iDVD, iWeb, GarageBand), Microsoft Office 2008 for MAC from P0071641, Adobe Web Prem CS5 & InDesign CS5 for MAC from P0076844

Wired NIC 00:25:4B:9D:8B:B0


Wireless NIC 00:24:36:B4:F1:D5


Bluetooth NIC 00:25:00:C4:6C:C0

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Feb 04, 2010 08:23 AM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Feb 04, 2010 08:23 AM 
Only one of the printers had a paused que.  I
cleared the que and the printers are running.
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Brian Berkley Feb 02, 2010 02:35 PM 
Task reassigned to Adam Wehner.
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Casey Sonflieth Feb 02, 2010 11:14 AM 
she is working on a computer and the printer 
froze on her and it says you need a admin rights 
to unlock it.


the printer is in ITC 104
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