Service Request Ticket - # 36180

Service Request Information

CONTACT Name Dutton, Bryan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 02, 2010 01:12 PM
Department Natural Science/ Biology Phone 88452
Location Email duttonb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090760[Edit Inv] (opens in a new window) Bldg/Room NS 021B
Service Tag JLLZTL1 Description Dell OptiPlex 960 minitower, 3.0GHz,6M,1333MHz FSB
Serial No. JLLZTL1 Location Bryan Dutton Forensic Grant

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows XP Pro Software Microsoft Office PRO Plus 2007 Win from P0073528,Adobe PhotoShop Extended CS4 Win from P0073528, Numerical Taxonomy System(NS has Media) from VISA2009001203, Adobe Dreamweaver CS4 WIN from P0074209--TRANSFER to W#20130741 JAN2015, EndNote X5 for WIN from P0081632

Wired NIC 00:26:B9:80:48:10

TECHS Submitted by Christian Rogers Contact crogers05@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Feb 02, 2010 02:35 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Feb 02, 2010 02:35 PM 
Hi Brian,

Logging out and then back in did the trick.

Thanks! --- Bryan
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Brian Berkley Feb 02, 2010 01:58 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Feb 02, 2010 01:58 PM 
Bryan,

You should be able to log out and log back in and
get the X drive mapped.

Otherwise, go to start, run and type: gpupdate /force 

Click OK, log out or reboot as directed.

If that doesn’t work, go to start, run and type:

Net use x: \\sundown\wouwebsite$

Click OK.

Let me know if just logging out and logging back
in doesn’t correct the problem.

Thanks,
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Christian Rogers Feb 02, 2010 01:12 PM 
Bryan Dutton needs the X drive on his computer. 
He just had a new desktop set up and X drive is 
no longer available after the change over. 
best reached via email dttonb@wou.edu
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