Service Request Ticket - # 36182

Service Request Information

CONTACT Name Barnts, Danny   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 02, 2010 01:56 PM
Department Athletics Phone 88121
Location Email barntsd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060257[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 14L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051, moved from W#20010687-Macromedia Flash and Dreamweaver MX from P0041412,Flash and Dreamweaver MX 2004 Upgrade from P0044393, Extenssis Portflio 6 from P0040999 moved to W#20040951 12-2005, Adobe Acrobat 5.0 from P0041415, 80/20 share Adobe Creative Suite Premium from P0049796,

Wired NIC 00:13:72:A6:14:2B

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Feb 05, 2010 10:33 AM 
Task reassigned to Nathan Higginbotham.
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Nathan Higginbotham Feb 05, 2010 10:33 AM 
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Feb 05, 2010 10:33 AM 
His machine is working now. The video card may 
have gotten jarred or power cable went out. He said 
that if it happens again he will have us look at it 
rather than fixing it himself.
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Joshua Johnson Feb 02, 2010 01:56 PM 
thinks that the video card on his computer is
going out. does not shut off his comoputer. the
computer has shut is self down and will not boot
back up.

88121
barntsd@wou.edu
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