Service Request Ticket - # 36195

Service Request Information

CONTACT Name McKiel, Allen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 03, 2010 11:09 AM
Department Library & Media Services Phone 88886
Location Email mckiela@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20070633[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude D630 Intel Core 2 Duo, 2.20GHz, 800M
Serial No. 7GSHGF1 Location PDR

CPU Intel Core 2 Duo T7500(2.2GHz,4M L2,800MHz)


OS Unknown Software MS Windows Vista Business downgraded to WIN XP Pro, MS Office Pro Plus from P0064324 installed as Office Pro 2003

Wired NIC 00:1C:23:34:8C:FA


Wireless NIC 00:1C:BF:81:9D:0D

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Feb 08, 2010 09:25 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Feb 08, 2010 09:25 AM 
Its installed and the java connector as well.
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Brian Berkley Feb 05, 2010 09:33 AM 
Hi Brian,

I will run it tonight and call you tomorrow if
there are any problems.

Thanks,

Allen
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Brian Berkley Feb 03, 2010 11:17 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Feb 03, 2010 11:17 AM 
Dr. McKiel,

You can install this yourself as long as you have
admin rights on your laptop.

Go to Start, Run and type:

\\plowking\office2k7\setup.exe

Click OK.

Its an unattended install that will run without
any interaction from you, and has a completion
notice when its done.

I will be in Eugene tomorrow, but can come over to
your office on Friday if you need assistance.

Thanks,

--
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Joshua Johnson Feb 03, 2010 11:09 AM 
would like to have the microsoft office 2007
installed on his work laptop that he uses in the
library.
88886
LIB 206a
he is out of off his office today. 
may also need it installed on his dell netbook
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