Service Request Ticket - # 36205

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 03, 2010 01:40 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20081179[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 3600DN Monochrome Laser Printer
Serial No. MHB860814 Location PDR

Model 3600/DN Hostname
Notes 40ppm, PS3, 128MB Memory Network Print, Duplex 110V Ink/Toner Refill

Wired NIC 00:00:AA:BD:5D:A9

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Feb 03, 2010 02:10 PM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Feb 03, 2010 02:10 PM 
The printer just need to be reset.  It is back up
and running.
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Brian Berkley Feb 03, 2010 01:54 PM 
Task reassigned to Adam Wehner.
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Teresa Hutchinson Feb 03, 2010 01:40 PM 
Brandon from ASWOU called to say that all of 
their printers in the WUC ASWOU office are 
showing offline.  They tried re-booting them and 
no luck.  Brandon's contact if asvp@wou.edu and 
phone is 88557.
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