Service Request Ticket - # 36224

Service Request Information

CONTACT Name Saurer, Juli   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 04, 2010 11:10 AM
Department Student Health & Counseling Center Phone 88313
Location Email saurerj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080682[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0038514;Dimension 4500 Series , Pentium 4 -1.8GHZ
Serial No. BZ0GP11 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P00689201 installed as Office Pro 2003

Wired NIC 00:21:70:55:AA:71

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact jcolton08@wou.edu 88925

Tracking

Entered by Date Memo
Jordan Colton
Email

Public
Entered by Date Memo
Jordan Colton Feb 05, 2010 01:39 PM 
Status changed from (1) Pending to (5) Completed
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Jordan Colton Feb 05, 2010 01:39 PM 
Done
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Jordan Colton Feb 05, 2010 10:21 AM 
Task reassigned to Jordan Colton.
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Tricia Flaherty Feb 04, 2010 11:10 AM 
Trisha Guy has requested that we move W#20080682[Edit Inv] 
from its current location in SHC102 to the 
SHC111/Triage Room.  She says that thin client 
W#20070818[Edit Inv] tha is currently in SHC111 can go away 
so bring it back to UCS for redistribution.  If 
they ask there are new stations going to be put 
into SHC next week but they will be on different 
requests.
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