Service Request Ticket - # 36243

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 05, 2010 12:44 PM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080325[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Mac mini, 2.0GHz Intel Core Duo #Z0F1
Serial No. G88343U7YL4 Location PDR 2023 Giveaway

CPU Intel Core 2 Duo 2GHz


OS Unknown Software MS Office 2008 for AMC from P0067422, iLife ¿08 (includes iTunes, iPhoto, iMovie, iDVD, iWeb, GarageBand) and Apple Hardware Test,

Wired NIC 00:16:CB:B0:BB:71


Bluetooth NIC 00:1F:F3:B6:A6:C9

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Feb 10, 2010 12:45 PM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Feb 10, 2010 12:45 PM 
installed it
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Brian Berkley Feb 09, 2010 11:12 AM 
Task reassigned to Lance Jewett.
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Cinthya Mendez-Garcia Feb 05, 2010 12:44 PM 
Emma called saying there is a mac mini in the
first floor of library that does not appear to
have sophos installed on it. says it is a mac
mini, does not have anti virus on the PC side of it. 

WOU# 20080325[Edit Inv]

available times: 
8am-5pm
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