Service Request Ticket - # 36246

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 06, 2010 12:35 PM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060743[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Mac mini #Z0DM
Serial No. G87223A3W0D Location PDR 2023 Giveaway

CPU Intel Duo Core T2400(2MB/1.83GHz/667MHz)


OS Software Microsoft Windows XP Pro with Service Pack 2 from P0061501, MS Office Pro Plus 2007 and Pro 2004 order#2818,

Wired NIC 00:16:CB:A9:9A:35


Wireless NIC 00:17:F2:53:BE:DB

TECHS Submitted by Adam Stubblefield Contact astubblefield08@wou.edu 88925
Primary Technician Contact rkavanag08@wou.edu 88323

Tracking

Entered by Date Memo
Richard Kavanagh student
Email

Public
Entered by Date Memo
Richard Kavanagh student Feb 10, 2010 03:46 PM 
Status changed from (1) Pending to (5) Completed
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Richard Kavanagh student Feb 10, 2010 03:44 PM 
Done. Also updated the default profile.
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Richard Kavanagh student Feb 10, 2010 02:56 PM 
Task reassigned to Richard Kavanagh.
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Lance Jewett Feb 10, 2010 12:48 PM 
Room is open after 2pm
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Brian Berkley Feb 09, 2010 11:06 AM 
Task reassigned to Lance Jewett.
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Brian Berkley Feb 09, 2010 11:06 AM 
mac-mini dual boot system missing word shortcut
for all users in start menu
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Brian Berkley Feb 08, 2010 08:50 AM 
Go to Start, Run and type: winword.exe
Click OK.

If that fails, let us know.
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Adam Stubblefield Feb 06, 2010 12:35 PM 
Lab two computer.
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