Service Request Ticket - # 36253

Service Request Information

CONTACT Name Lambert, Paul   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 08, 2010 09:38 AM
Department University Computing Solutions Phone 88003
Location Email lambertp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080918[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 760 SFF, 3.0GHz, 6M, 1333MHzFSB
Serial No. 2XPRPJ1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Microsoft Office 2007 Pro Plus license from P0070150

Wired NIC 00:24:E8:01:DA:B0

TECHS Submitted by Paul Lambert Contact lambertp@wou.edu 88003
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Feb 11, 2010 09:02 AM 
Status changed from (1) Pending to (5) Completed
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Jordan Colton Feb 11, 2010 09:02 AM 
Machine delivered
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Nathan Higginbotham Feb 08, 2010 10:39 AM 
ran malware bytes. It has some malware. I am going
to get machine on wed to reimage.
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Nathan Higginbotham Feb 08, 2010 10:18 AM 
Task reassigned to Nathan Higginbotham.
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Brian Berkley Feb 08, 2010 09:52 AM 
HC80918ROBBINJO
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Brian Berkley Feb 08, 2010 09:52 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Paul Lambert Feb 08, 2010 09:38 AM 
needs to be cleaned, obviously
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