Service Request Ticket - # 36255

Service Request Information

CONTACT Name Goulding, James   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 08, 2010 09:56 AM
Department VP Student Affairs Phone 88303
Location Email gouldinj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20071251[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag DFJTGG1 Description Dell Optiplex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. dfjtgg1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software Upgrade to WIN 7 Pro from P0082550 OCT2011, Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0066424 and UPGRADE MS Office PRo Plus 2010 from P0082550 OCT2011 ***This was replaced by W#20110101 until new replacement is ready***

Wired NIC 00:1E:C9:7C:C0:55

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Feb 08, 2010 01:31 PM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Feb 08, 2010 01:31 PM 
I changed over the drivers so they are correct for
the printer now and it is printing correctly now.
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Brian Berkley Feb 08, 2010 10:04 AM 
Task reassigned to Adam Wehner.
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Kevin Elmore Feb 08, 2010 09:56 AM 
The printer also shows up in the list as an HP
printer when it's one of the Xerox printers.  WOU#
of the printer is: 2008117 a Phaser 3600.
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