Service Request Ticket - # 36276

Service Request Information

CONTACT Name Maroney, Elisa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 08, 2010 04:31 PM
Department Deaf Studies and Professional Studies Phone 88735
Location Email maronee@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20071110[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 20in 2.66GHz Intel Core 2 Duo#MB324LL/A
Serial No. SW88176MQZE3 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software MS Office 2008 for MAC from P0066186 installed as MS Office 2004 for MAC

Wired NIC 00:1F:F3:4F:B4:E4


Wireless NIC 00:1E:C2:C5:C7:A2


Bluetooth NIC 00:1E:C2:99:40:44

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Feb 10, 2010 10:05 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Feb 10, 2010 10:05 AM 
No virus, installed Sophos
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Brian Berkley Feb 09, 2010 11:46 AM 
using a mac, getting a pc-fraud-ware popup from
certain websites, not an issue, needs sophos
installed though
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Brian Berkley Feb 09, 2010 09:30 AM 
Task reassigned to Brian Berkley.
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Joshua Johnson Feb 08, 2010 04:31 PM 
when she opens a web page she gets a popup that
says that her computer may be infected. it wants
her to download the anti virus scan. 
88735
maronee@wou.edu
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