Task reassigned to Joshua Johnson.

****This is an email****
This issue has been solved:
My default printer Waterboy was reset to waterboy
on radar.
I went to run menu and typed '\\bart' and hit run
I found waterboy on bart and made it my default
I deleted waterboy on radar from my printer list.
Perhaps the tech can forward this suggestion to
others that have this problem. 

I had been without a printer since Monday.  This
took about 30 seconds to solve...
Karen Brown.
On 10/02/11, Jordan Colton  wrote:
> Hey this is Jordan with the UCS. Im emailing in
regards to your service request for a printer not
working for you. I was wondering when a good time
today for someone to come look at your computer
would be? It looks like we have a tech scheduled
to be here all day, so if I am unable to make it
during that time, someone else will be here to
take a look. Thank you!!
>
>
> -- 
> Thank you,
>   

-- 
Karen Brown
Instructor of Earth Science and Mathematics

503-838-8265 www.wou.edu/~brownk NS 213
Western Oregon University
345 Monmouth Ave
Monmouth, OR 97361

She is available between 11-12:30 and between 1-2.
she would like to get some lunch. so she would
like to be notified before so she can plan lunch
out. she would like to be called or emailed ASAP
so she has a better map of a time.

Priority changed from (3) Priority to (2) High Priority.

****This is an email****
In reading through the suggested actions to
rectify the inability to print, I found two things
of interest:
1.   The network admisinstrator is my best
resource in dealing with network printer issues.
2.   The printer is listed as "access denied,
unable to connect" as shown in the attached
screenshot of my latest attempt.  The textboxes
appeared when I clicked on the printer 'waterboy'.

I can be in my office for the next two hours, if
someone will come over.  I do want to get
something to eat, so please give me an idea if
anyone will try to come over within this window,
and when, or a notion of another time when this
will be addressed. 

Thanks for your time.  I do need to use a printer
often.  I hope someone can help me soon.
Karen Brown.

computer WOU# 20030851
Printer WOU# 20050966 located in NS 218A