I tested the memory (everything checked out 100%
ok), and installed spybot and set it to
automatically update and auto immunize. I think
the problem is when she puts the Desktop into
standby, sometimes it causes an issue with a
driver file. It bluescreens sometimes with the
0x0000000a error, which is a driver file
incorrectly addressed in memory. When i left it
wasnt having any problems at all.

****This is an email****
Hey this is Jordan with the UCS. I was just
wondering when a good time for someone to come and
take a look at your computer would be?

-- 
Thank you,
   ~Jordan

Status changed from (5) Completed to (1) Pending

Task reassigned to Jordan Colton.

OHSU School of Nursing, Hilary Holman-Kidd is the
end user.

****This is an email****
What follows is the NERO Daily Abuse Report. 
Timestamps are GMT.  Please investigate the
host(s) mentioned below and follow up to
abuse@nero.net.

NERO Network Abuse
abuse@nero.net
541.346.6376


=======================
Start of report: "BOTS"

A 'bot' is a hostile program, running in the
background, that allows an attacker to control the
infected host.
There are a number of different types of bots,
including, but not limited to, Korgo, Spybot, and
Optix.  The information in this report is based on
the logs of proxy detectors within several IRC
networks.  When available, the TCP source port
used by the malware to connect to the IRC server
is provided.

------------------------------------------------------------------------------------------------
       IP Address |        Time last seen |      
     Type | Add. info
------------------------------------------------------------------------------------------------
   140.211.78.172 |  2010-Feb-08 15:34:56 |      
     BOTS |  srcport 63189 mwtype Torpig
   140.211.78.172 |  2010-Feb-08 17:25:50 |      
     BOTS |  srcport 28517 mwtype Torpig
   140.211.78.172 |  2010-Feb-08 18:21:19 |      
     BOTS |  srcport 58148 mwtype Torpig
   140.211.78.172 |  2010-Feb-08 18:51:37 |      
     BOTS |  srcport 20196 mwtype Torpig
   140.211.78.172 |  2010-Feb-08 19:58:54 |      
     BOTS |  srcport 23076 mwtype Torpig
   140.211.78.172 |  2010-Feb-08 22:15:38 |      
     BOTS |  srcport 29044 mwtype Torpig
------------------------------------------------------------------------------------------------