Service Request Ticket - # 36284

Service Request Information

CONTACT Name Price, Michele   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 09, 2010 09:03 AM
Department International Education & Development Phone 88493
Location Email pricemv@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090300[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. HFNZBK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIndows Vista Business 32bit downgraded to WIN XP Pro SP3, MS Office Pro Plus 2007 from P0071641, Adobe Acrobat Pro v9 and Photoshop Extended CS5 WIN(installed as CS4) from P0075469

Wired NIC 00:24:E8:34:C2:32

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Feb 09, 2010 12:01 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Lance Jewett Feb 09, 2010 12:01 PM 
It works on Firefox but no IE
 Add Attachment
Lance Jewett Feb 09, 2010 11:06 AM 
Task reassigned to Lance Jewett.
 Add Attachment
Casey Sonflieth Feb 09, 2010 09:04 AM 
Browser: sundown
 Add Attachment
Public
Casey Sonflieth Feb 09, 2010 09:03 AM 
she said she would like some help with figuring
out how to use calendar. she said she would like
this to be done today because she has appointments
all day today and she said for someone to call her
before coming over or have someone guide her on
the phone.

Phone:8-8493
 Add Attachment