Service Request Ticket - # 36292

Service Request Information

CONTACT Name Wade, Philip   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 09, 2010 11:27 AM
Department Natural Science Division Phone 88225
Location Email wadep@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20051055[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag 3ST4Q91 Description OptiPlex GX620 SFF Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. 3st4q91 Location Unknown

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0056644, Photoshop Elements v4.0 WIN License and Premiere Elements v2.0 WIN license from P0056644 moved to 20070512 Dec2007

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public

Entered by Date Memo
Lance Jewett Feb 16, 2010 12:11 PM
Status changed from (1) Pending to (5) Completed
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Joshua Johnson Feb 15, 2010 03:59 PM
Priority changed from (3) Priority to (2) High Priority.
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Joshua Johnson Feb 15, 2010 03:59 PM
called and was wondering what the status is on the
task. needs to have the computer asap. needs to
admin access
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Emily Kavanagh Feb 12, 2010 10:36 AM
****This is an email****
Hello, I did check this morning and work request 
# 36292 (computer WOU# 20051055) was being 
updated. This computer will be in NS 119 back 
room hooked up to the "new" Internet connection 
(ucs work order 36096 -now closed...work done). 
So I am wondering if the computer can be brought 
over to NS 119 to be connected to the Internet 
cable. I will be on campus all day today (8-5pm) 
Friday Feb 12? 
thanks philip
As always I appreciate your efforts!!!
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Emily Kavanagh Feb 12, 2010 10:36 AM
he called earlier this morning to check on this 
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Lance Jewett Feb 11, 2010 01:26 PM
It has deep freeze and it is quite out of date
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Lance Jewett Feb 11, 2010 10:54 AM
Task reassigned to Lance Jewett.
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Casey Sonflieth Feb 09, 2010 11:27 AM
Hello, I have a computer that has not been
"networked" in the last year (WOU # 20051055). I
have tried to get it to "register" to MASH but it
does not seem to recognize MASH or allow me to
login. Since it is "free-standing" and awaiting a
network connection to be put into NS 119-Back room
(network drop line is being worked on presently) I
thought the easiest solution was just to DROP OFF
the computer at UCS and allow you to service it
there. thanks. I'll drop it off ~1 pm today Feb 9,
2010.
As always I appreciate your efforts and all the
hard work you do. thanksphilip
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