Service Request Ticket - # 36343

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 11, 2010 12:04 PM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20090246[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Latitude 2100 1.60GHz,533Mhz, FSB Netbook
Serial No. G28H7K1 Location PDR

CPU Intel Atom N270, 1.6GHz, 533MHz 512k L2 cache


OS Unknown Software Microsoft Office Pro Plus 2007 license from P0071641

Wired NIC 00:22:19:FA:DB:34


Wireless NIC 00:24:2C:5B:55:6F


Bluetooth NIC 00:25:56:D3:B4:DC

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Mar 02, 2010 12:57 PM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Mar 02, 2010 12:57 PM 
Task reassigned to Lance Jewett.
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Lance Jewett Mar 02, 2010 12:57 PM 
I returned it to the Library
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Lance Jewett Feb 17, 2010 10:56 AM 
Task reassigned to Adam Wehner.
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Nathan Higginbotham Feb 16, 2010 10:32 AM 
This computer is waiting for parts. Its on Adams desk.
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Lance Jewett Feb 11, 2010 02:01 PM 
grabbed it and brought it back
looks like the power brick they gave me is dead as
well
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Lance Jewett Feb 11, 2010 01:49 PM 
Task reassigned to Lance Jewett.
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Casey Sonflieth Feb 11, 2010 12:04 PM 
 Laptop/netbook will not turn on and will not
charge. It seems totally dead. Has tried man plug
ins and chargers.
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