Service Request Ticket - # 36359

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 12, 2010 12:17 PM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050051[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. GZMWW71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software

Wired NIC 00:12:3F:90:48:F4

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Feb 16, 2010 11:19 AM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Feb 16, 2010 11:19 AM 
dave fixed them
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Lance Jewett Feb 16, 2010 11:17 AM 
Task reassigned to Lance Jewett.
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Joshua Johnson Feb 15, 2010 11:10 AM 
there are three others in alcove that are on the
second floor.

20070280[Edit Inv]
20070282[Edit Inv]
20070285[Edit Inv]
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Cinthya Mendez-Garcia Feb 12, 2010 12:17 PM 
says people are unable to use three thin client
machines, they keep on going white then grey and
sometimes show the SUN logo. says other times they
get the error: 

all kiosks are in use please wait for available kiosk.

20051151-first floor
20051155-first floor.
20070282- located on the second floor
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