Service Request Ticket - # 36366

Service Request Information

CONTACT Name Hendrickson, Dorothy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 12, 2010 02:47 PM
Department Registrar’s Office Phone 88932
Location Email hendrid@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080477[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. 8BJNPH1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P0068380 installed as Office Pro 2003

Wired NIC 00:21:70:6F:E6:B6

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Feb 16, 2010 11:08 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Feb 16, 2010 11:08 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Feb 16, 2010 11:08 AM 
STAFF should belong to regadmin, which Dorothy was
not a member of.

I added her to that group.
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Cinthya Mendez-Garcia Feb 12, 2010 02:47 PM 
****This is an email****
Hello,

I need to have access to the I Registrar on
'Samba' drive -- Staff Folder.

I currently have access to the I drive and access
to all the folders except the STAFF folder.

Let me know when I can access that folder.   My
WOU number from the computer is:  20080477[Edit Inv] --
didn't know if you needed that but just in case.

Thank you,
Dorothy Hendrickson
Registrar's Office
8-8932

-- 
SIS Functional Support
Western Oregon University
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