Service Request Ticket - # 36368

Service Request Information

CONTACT Name Hernandez-Hunter, Anna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 12, 2010 03:30 PM
Department Multicultural Student Services Phone 88195
Location Email hernana@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030827[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. g8f0y411 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Photoshop 7.0 and Pagemaker 7.0 from P0039857 transfered from previous machine 1-2005

Wired NIC 00:0C:F1:EA:06:3A

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Apr 21, 2010 02:41 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Apr 21, 2010 02:41 PM 
Status changed from (5) Completed to (1) Pending
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Dale Goodell Apr 21, 2010 02:41 PM 
Task reassigned to Dale Goodell.
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Lance Jewett Apr 20, 2010 11:58 AM 
Status changed from (1) Pending to (5) Completed
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Tricia Flaherty Apr 19, 2010 04:53 PM 
Another email from Anna and she would like for 
her and Yokiko to end up with Dual moniotrs to 
let them keep two of the best older moniotors to 
be set up with duals for Anna Hunter and Yokiko 
Swain
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Tricia Flaherty Apr 19, 2010 03:00 PM 
slight change in location plus some swap of 2002 
stations that are not GFA eligible.  
First W#20090554[Edit Inv] and 20090631[Edit Inv] should go to Yokiko 
Swain who is using a 2002 station that is not GFA 
eligible.  please place 2003 station at general 
office location and take away the 2002 that 
Yokiko is currently using.  I will be marking the 
2003 as EXEMPT so it does not come up again
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Lance Jewett Apr 19, 2010 01:41 PM 
imaged and updated. need to call and arrange
delivery time
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Lance Jewett Apr 19, 2010 12:27 PM 
Task reassigned to Lance Jewett.
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Tricia Flaherty Apr 19, 2010 10:54 AM 
Task reassigned to New Equip. Setup.
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Tricia Flaherty Apr 19, 2010 10:54 AM 
I gave wrong W# on new cpus:
Anna Hunter APSC501 W#20030823[Edit Inv]
NEW 20090553[Edit Inv]
Multicultural Office Station W#20030827[Edit Inv]
NEW 20090554[Edit Inv]
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Tricia Flaherty Apr 19, 2010 10:44 AM 
I will have two stations for GFA replacement of 
the following on counter in front of my desk:
Anna Hunter APSC501 W#20030823[Edit Inv]
NEW 20090554[Edit Inv] and 20090630[Edit Inv]
Multicultural Office Station W#20030827[Edit Inv]
NEW 20090555[Edit Inv] and 20090631[Edit Inv]
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Casey Sonflieth Apr 16, 2010 10:46 AM 
he called back asking how much longer this is
going to take.
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Tricia Flaherty Feb 12, 2010 04:30 PM 
Task reassigned to Tricia Flaherty.
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Tricia Flaherty Feb 12, 2010 04:30 PM 
I have put this on my list of machines to get 
replaced via GFA
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Cinthya Mendez-Garcia Feb 12, 2010 03:31 PM 
Logan is a student worker that uses that machine. 
phone: 541-908-4762
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Cinthya Mendez-Garcia Feb 12, 2010 03:31 PM 
available times: 
Logan Blouyn monday before 10am 
tuesday after 3pm 
friday before 11am.
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Cinthya Mendez-Garcia Feb 12, 2010 03:30 PM 
says it needs to be updated to 2007 says it is
still on 2003 says the java apps. are all outdated. 

located in the fifth floor of the apsc MSU office
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