****This is an email****
Hi Jeremiah,
This is Lance with UCS. I left you a message about
your task since you called back asking if it was
ok to use your computer again. Yes it is ok to use
your computer again. I reimaged your machine and
installed TurningPoint 2008. If there is any other
software that you need let me know. You shouldn't
have any problems with your machine now. If you
have any question you can reply to this email.

Thank you,
UCS
Lance Student Tech

if Lance can call him back. He is just curious as 
to what the techs worked on  

Status changed from (5) Completed to (1) Pending

Prof. Oxford wanted to make sure that the computer
is ok before he restarts it.  I told him that it's ok.

called to check on the status of this task. would
like to know when this will be fixed. 

available time: 
today until 5pm
monday anytime 

He will be in his office around 3 friday afternoon.

He called in again asking the status again. can
somone call him to let him know the status on this
task 
Phone: 8-8680

would like to have lance give oxford a call to
give update him on his computer.

Still scanning. It has Antivirus soft

He does need to be contacted about stuff on the
computer if it needs to be re-imaged.  He'll be in
the lab (NS017).  He'll be in is office between 1
and 3.

He called to say that the tech can come in to his
office while he's teaching and Nikki in the office
can let you in.

He has rebooted the machine but the malware still
suggests him to perform scan. The malware is
called Soft. He tries to close it but it says the
application can not be executed. He tries run any
program but the "anti-virus" won't let him.