Service Request Ticket - # 36385

Service Request Information

CONTACT Name Groshong, Cara   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 15, 2010 10:41 AM
Department Advancement & Foundation Phone 88148
Location Email groshonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20070640[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 9050dn Printer #Q3723A#ABA
Serial No. JPRL81F068 Location PDR

Model q3723a Hostname
Notes 2000 Sheet Input Tray C8531A, Duplexing, addt'l 256MB added from Crucial P0064498 2-2008 Ink/Toner Refill

Wired NIC 00:1B:78:27:DF:6B

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Feb 16, 2010 01:45 PM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Feb 16, 2010 01:45 PM 
Duck had a piece of paper stuck in the duplexer. 
I pulled it out and he is running fine.
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Brian Berkley Feb 16, 2010 11:49 AM 
Task reassigned to Adam Wehner.
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Kevin Elmore Feb 15, 2010 10:41 AM 
It jams when it tries to duplex.  This is located
downstairs in the cottage.
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