Service Request Ticket - # 36392

Service Request Information

CONTACT Name O Connor, Matthew   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 15, 2010 02:03 PM
Department The Research Institute Phone 88517
Location Email oconnorm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040123[Edit Inv] (opens in a new window) Bldg/Room ITC 009
Service Tag 7FD8H51 Description Dimension 4600, Pentium 4, 2.8GHz
Serial No. 7fd8h51 Location UCS

CPU Pentium 4-2.80Ghz


OS Unknown Software MS 2003

Wired NIC 00:11:11:0E:DD:D1

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact jcolton08@wou.edu 88925

Tracking

Entered by Date Memo
Jordan Colton
Email

Public
Entered by Date Memo
Jordan Colton Feb 22, 2010 10:34 AM 
Status changed from (1) Pending to (5) Completed
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Jordan Colton Feb 22, 2010 10:34 AM 
installed RAM and computer is working and seeing
all of the RAM i installed.
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Jordan Colton Feb 18, 2010 10:51 AM 
found the RAM, will install it when im back from
class at 3:00
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Jordan Colton Feb 17, 2010 04:52 PM 
I upgraded the fan on the Graphics card and now i
just have to find their old ram to put back in
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Joshua Johnson Feb 15, 2010 02:03 PM 
Priority changed from (3) Priority to (2) High Priority.
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Joshua Johnson Feb 15, 2010 02:03 PM 
the computer monitors for the work station keep
shutting down while working. the computer is on
but the monitors shut down. the computer also does
not have the same amount of ram that it had before
it was serviced,.

88517
the computer is 249 of todd hall
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