Service Request Ticket - # 36394

Service Request Information

CONTACT Name Price, Michele   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 15, 2010 02:21 PM
Department International Education & Development Phone 88493
Location Email pricemv@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090300[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. HFNZBK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIndows Vista Business 32bit downgraded to WIN XP Pro SP3, MS Office Pro Plus 2007 from P0071641, Adobe Acrobat Pro v9 and Photoshop Extended CS5 WIN(installed as CS4) from P0075469

Wired NIC 00:24:E8:34:C2:32

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Casey Sonflieth Feb 16, 2010 11:24 AM 
Task reassigned to Self Resolved.
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Casey Sonflieth Feb 16, 2010 11:24 AM 
Status changed from (1) Pending to (5) Completed
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Casey Sonflieth Feb 16, 2010 11:24 AM 
her assistant corrected the task.
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Joshua Johnson Feb 15, 2010 02:22 PM 
the file maker data base is what they can not
access. they can get into to program
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Joshua Johnson Feb 15, 2010 02:21 PM 
Michelle Price and her student worker has lost all
access to there file maker pro. 
Emiko Hori is the student worker.
 ehori06@wou.edu
 pricemv@wou.edu
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