Service Request Ticket - # 36395

Service Request Information

CONTACT Name Polinder, Fred   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 15, 2010 02:38 PM
Department International Education & Development Phone 88216
Location Email polindef@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050071[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. 7S2WW71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software

Wired NIC 00:12:3F:8E:F0:7D

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Feb 25, 2010 08:58 AM 
Task reassigned to Brian Berkley.
 Add Attachment
Brian Berkley Feb 25, 2010 08:58 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Brian Berkley Feb 25, 2010 08:58 AM 
Trained Jordan to install this yesterday on Fred's
machine.
 Add Attachment
Joshua Johnson Feb 22, 2010 10:30 AM 
called in and was wondering what the time frame is
on this task. 
would like to be contacted when the task has been
completed.
 Add Attachment
Joshua Johnson Feb 15, 2010 02:38 PM 
Fred Polinder needs to have access to the BI query
on his computer. 
88216
polindef@wou.edu
apsc 408
 Add Attachment