Service Request Ticket - # 36401

Service Request Information

CONTACT Name Amerson, Ingrid   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 15, 2010 04:47 PM
Department The Research Institute Phone 88334
Location Email amersoi@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20041062[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP- Printer - TRI Purchased
Serial No. Location PDR

Model 960C Hostname
Notes Ink/Toner Refill
TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Feb 19, 2010 02:38 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Adam Wehner Feb 19, 2010 02:38 PM 
The printer is working again.  It sounds like they
had a bad network connection and it started
working again.
 Add Attachment
Kevin Elmore Feb 17, 2010 09:04 AM 
Priority changed from (3) Priority to (1) Highest Priority.
 Add Attachment
Brian Berkley Feb 16, 2010 11:20 AM 
Task reassigned to Adam Wehner.
 Add Attachment
Joshua Johnson Feb 15, 2010 04:48 PM 
88769
todd 119
amersoi@wou.edu
 Add Attachment
Joshua Johnson Feb 15, 2010 04:47 PM 
the office is not able to print to the printer.
the printer is in todd hall 120. the office is
always open between 730 and 5. can not print to TR
CDC directly form the computer in todd 120.
Add Attachment