Service Request Ticket - # 36403

Service Request Information

CONTACT Name Moe, Jane   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 16, 2010 08:10 AM
Department Student Health & Counseling Center Phone 88313
Location Email moej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20090747[Edit Inv] (opens in a new window) Bldg/Room SAC
Service Tag Description Dell 22-inch Widescreen Flat Panel Monitor #P22103
Serial No. CN0U828k7444599hAX5M Location Scanning Station
TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Brian Berkley Feb 16, 2010 11:26 AM 
Task reassigned to Self Resolved.
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Brian Berkley Feb 16, 2010 11:26 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Feb 16, 2010 11:26 AM 
36399 is a task for her account creation, somehow
she created a limited use account for herself when
using account lookup

closing this task, because creating an account
will solve her problems.
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Brian Berkley Feb 16, 2010 11:23 AM 
She doesn't have an account yet.

Full Name:      Jane Moe
LDAP Username:     moej
VNumber:     V00184453

It is a limited use for some reason, and she is a
new hire, and I cannot create a proper account
until this is removed.

Thanks,
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Casey Sonflieth Feb 16, 2010 08:10 AM 
she is a newer employee here at western and she is
still unable to log onto Mash. she has gone to
account lookup and changed her password too but
still, nothing has happen.

Login: Moej
V#:00184453
Phone: 8-8847
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