Service Request Ticket - # 36404

Service Request Information

CONTACT Name Rice, Gwenda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 16, 2010 08:11 AM
Department Education & Leadership Phone 88832
Location Email riceg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030750[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 13F0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:2F:D4

TECHS Submitted by Nathan Sauer Contact sauern@wou.edu 88960
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Feb 19, 2010 03:41 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Feb 16, 2010 04:25 PM 
Task reassigned to Dale Goodell.
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Tricia Flaherty Feb 16, 2010 02:23 PM 
Task reassigned to New Equip. Setup.
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Tricia Flaherty Feb 16, 2010 01:33 PM 
W#20090522[Edit Inv] Dell Optiplex 960 and W#20090595[Edit Inv] Dell 
22" monitor are on the back counter with New 
Equip Setup form
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Tricia Flaherty Feb 16, 2010 10:42 AM 
Task reassigned to Tricia Flaherty.
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Tricia Flaherty Feb 16, 2010 10:42 AM 
I will be getting a machine ready for GFA 
replacement
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