Service Request Ticket

Service Request Information

CONTACT	Name	Amerson, Ingrid	Date	Feb 17, 2010 11:56 AM
	Department	The Research Institute	Phone	88334
	Location		Email	amersoi@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20070445 (opens in a new window)	Bldg/Room	ITC 013
	Service Tag	5VC61F1	Description	Dell Optiplex 745, 2.13GHz, 2M, 1066MHz FSB
	Serial No.	5VC61F1	Location	ITC Hallway (was I. Amerson, TR)
	CPU	Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)
	OS	Unknown	Software	Windows dongraded to XP Pro sp2, Office from TRI site license
	Wired NIC	00:1A:A0:6F:CF:D3

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	goodeld@wou.edu	88122

Entered by	Date	Memo
Dale Goodell			Email Public
Entered by	Date	Memo
Tricia Flaherty	Mar 09, 2010 01:32 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Tricia Flaherty	Mar 09, 2010 01:32 PM	Delivered by Adam Weher	Add Attachment
Dale Goodell	Mar 02, 2010 11:38 AM	Task reassigned to Dale Goodell.	Add Attachment
Brian Berkley	Feb 22, 2010 03:29 PM	Task reassigned to New Equip. Setup.	Add Attachment
Tricia Flaherty	Feb 17, 2010 11:56 AM	This is on my desk with Invoice(make sure Cindi Mafit in TRI OFFICE gets copy) Please install on this station W#20070445 but note that My records say this machine is on the second floor but not sure of the actual office # so please update inventory so it is easier to find next time. THX	Add Attachment