Service Request Ticket

Service Request Information

CONTACT	Name	Saindon, Brad	Date	Feb 18, 2010 09:20 AM
	Department	Health & Exercise Science	Phone	88384
	Location		Email	saindonb@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20040957 (opens in a new window)	Bldg/Room	ITC Fee Payment
	Service Tag		Description	OptiPlex GX280 , Pentium 4, 3.20GHz,1M,800MHz, FSB
	Serial No.		Location	ITC Fee Payment (was Brad Saidon, HPE)
	CPU	Pentium 4-3.2GHz
	OS		Software	MS Office PRo 2003 from P0053370
	Wired NIC	00:12:3F:8A:8F:81

TECHS	Submitted by	Casey Sonflieth	Contact	csonflieth06@wou.edu	88925
	Primary Technician		Contact	jcolton08@wou.edu	88925

Entered by	Date	Memo
Jordan Colton			Email Public
Entered by	Date	Memo
Jordan Colton	Feb 19, 2010 01:27 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Jordan Colton	Feb 19, 2010 01:27 PM	cleaned it up and looks good to go.	Add Attachment
Gabriel Thrash	Feb 19, 2010 01:26 PM	Task reassigned to Jordan Colton.	Add Attachment
Nathan Higginbotham	Feb 19, 2010 10:24 AM	Jordan working on it later this afternoon. Called Brad and left a VM.	Add Attachment
Kevin Elmore	Feb 19, 2010 10:15 AM	Brad called looking for a status update.	Add Attachment
Christian Rogers	Feb 18, 2010 12:23 PM	called back. in the office till 1:45	Add Attachment
Nathan Higginbotham	Feb 18, 2010 11:15 AM	vmail was left by Gabe	Add Attachment
Nathan Higginbotham	Feb 18, 2010 11:00 AM	Called and left a vmail.	Add Attachment
Brian Berkley	Feb 18, 2010 09:36 AM	Priority changed from (3) Priority to (1) Highest Priority.	Add Attachment
Casey Sonflieth	Feb 18, 2010 09:20 AM	he said that he keeps getting virus messages popping up and is not able to use EI because it says he can not use that browser or something will happen with his computer. Login: saindonb Phone: 8-8384	Add Attachment