Service Request Ticket - # 36443

Service Request Information

CONTACT Name Scheck, Stephen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 18, 2010 10:06 AM
Department Natural Science Division Phone 88277
Location Email schecks@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070566[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 745 2.13GHz, 2M, 1066FSB
Serial No. fy8l5f1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Win Xp Pro installed, MS Office Pro 2007 from P0064260 installed as Office Pro 2003, Adobe Acrobat Pro v9 from P0076330

Wired NIC 00:1A:A0:7B:4A:11

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Feb 18, 2010 01:30 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Feb 18, 2010 01:30 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Feb 18, 2010 01:30 PM 
he will discuss this with another person and get
back to me within a week or so
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Brian Berkley Feb 18, 2010 11:00 AM 
Left VM, should have him try thunderbird
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Casey Sonflieth Feb 18, 2010 10:06 AM 
Browser: outlook
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Public
Casey Sonflieth Feb 18, 2010 10:06 AM 
****This is an email****
Hi,

I converted from Microsoft Outlook to the new SUN
Convergence email/calendar.

Since doing that, when I click on email links on
LAS college web pages, the Microsoft Outlook
software tries to start up.

Is there a way to have the SUN Convergence email
take over when such web page email links are
clicked? ...the Outlook starts up whether SUN
Convergence is running or not.

Not a high priority item, so put low in your
service queue.  Dell computer # 20070566[Edit Inv]

Thanks,

Steve S

-- 
Stephen H. Scheck, Ph.D.
Dean, College of Liberal Arts and Sciences
Western Oregon University
345 North Monmouth Avenue
Monmouth OR 97361
503-838-8226
fax: 503-838-8034
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