Service Request Ticket - # 36454

Service Request Information

CONTACT Name Silbernagel, Darin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 19, 2010 08:43 AM
Department VP Finance & Administration Phone 88176
Location Email silbernd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20090781[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP LaserJet 9050dn Printer #Q3723A#ABA
Serial No. JPRC9C90F2 Location PDR

Model Q3723A Hostname buzz.wou.edu
Notes Additional 256MB from P0073732, maintenance repair of Feed Kit LJ 9000/9050from P0079899 May 2011, maint repair- Maintenance Kit from P0081103 June 2011 SR43084, Maint Kit from P0088175 DEC2012 SR49126, MAINT Kit from VISA2012003471 MAY2013 SR50567 Ink/Toner Refill

Wired NIC 00:23:7D:91:F8:F6

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Brian Berkley Feb 19, 2010 12:42 PM 
Task reassigned to Adam Wehner.
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Brian Berkley Feb 19, 2010 12:42 PM 
Status changed from (1) Pending to (5) Completed
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Kevin Elmore Feb 19, 2010 08:43 AM 
this is the first time they've used it, and it's
printing no names, no data, etc.
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