Service Request Ticket - # 36470

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 20, 2010 12:02 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090121[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. HFLZBK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Linux Software Upgraded Microsoft Office Windows 8 Pro installed as Win 7 Pro from P0087874 DEC 2012, MS Office Pro Plus 2007 from P0071641

Wired NIC 00:24:E8:30:6B:8D

TECHS Submitted by Ethan Laing Contact ejlaing06@wou.edu 88925
Primary Technician Contact hutchinsont@wou.edu 88010

Tracking

Entered by Date Memo
Teresa Hutchinson
Email

Public
Entered by Date Memo
Ethan Laing Feb 20, 2010 12:02 PM 
Status changed from (1) Pending to (5) Completed
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Ethan Laing Feb 20, 2010 12:02 PM 
computer is unable to print. Student tried
printing PDF, error message "Xerox Printer Driver"
showed. Unable to close PDF or error message
unless using task manager. Error message also came
up when trying to print using MS Word. Error shows
"problem saving file"
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